Four things to do inside a business (vital)
1. Set appropriate goals.
Goal-setting is essential. It helps employees prioritize their activities and focus their efforts. When setting goals with employees, you should make sure that they are SMART goals (specific, measurable, action oriented, realistically high, time and resource bound). The goals must also be meaningful to the employee. Sufficient rewards for goal achievement and consequences for failure should be specified. This will ensure that the goal and what's needed to achieve it will rise to the top of the employees' “To Do” list.
2. Develop a plan to achieve the goals.
After setting goals with the employee, put together a plan to achieve them. To accomplish any individual goal, the employee will need to commit to a set of actions. A goal without an action plan is just a dream. It’s not real, and it’s not likely to happen.
Most people don’t understand how to break larger projects, goals or tasks down into actionable steps. As a manager, you can use your experience and knowledge to guide the employee. Keep the number of actions from becoming overwhelming by limiting them to what the employee can reasonably accomplish within two weeks. Set dates and even a deadline that makes sense, for when the employee will complete each action step. This will create the urgency necessary to complete the work in a timely manner.
3. Empower the employee.
To maximize the probability that your employees achieve their goals, empower them. That means three things. First, you must properly train your workers to do the tasks necessary to achieve their goals. This includes giving the employee enough time to practice the new skills so that they become proficient.
Second, motivate your people. Rewards for success and consequences for failure should be specified. But keep in mind that an environment that relies solely on either rewards or consequences will create a dysfunctional culture: You will have employees who either become used to a country-club existence or live in fear of making mistakes. Neither is conducive to long-term productivity.
4. Assess performance and make adjustments.
Once the above three steps are complete, you will need to assess performance and make any necessary changes. We’re not talking about annual performance evaluations. A formal review may happen only once a year, but effective management requires assessing performance much more frequently.
A problem with many companies is a lack of alignment among managers, who either stop working to fulfill the company's vision or never understood what that vision was. A company needs to focus on alignment of core principles by asking the following 6 questions:
- Why do we exist?
- How do we behave?
- What do we do?
- How will we succeed?
- What is most important, right now?
- Who must do what?
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